Terms of Service (Draft)

1. Acceptance of Terms

By accessing or using the ItzBlaze platform, creating an account, or submitting a service inquiry, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity.

2. Platform Description & Retainer Scope

ItzBlaze operates a unified marketing operations platform providing sprint, growth, and embedded partner marketing workflows, creative production approvals, deliverables tracking, and reporting data views.

Deliverables are initiated via submitted Service Requests and are subject to scoping review. Any deliverable deemed out-of-scope will be flagged for mutual approval before work commences.

3. User Accounts, Security & Workspace Isolation

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your workspace. You agree to:

• Provide accurate, current, and complete registration information.
• Maintain multi-factor authentication (2FA) where required for administrative access.
• Promptly notify us of any unauthorized use or security compromise.
• Respect workspace boundaries; attempting cross-tenant access or probing unauthorized client contexts is strictly prohibited.

4. Intellectual Property & Content Approvals

Client Materials: Clients retain all right, title, and interest in and to their proprietary logos, trademarks, and assets provided to the Platform.

Deliverables & Version Hash Binding: Creative assets and campaign deliverables produced by the agency team become client property upon full payment of applicable fees. Content approvals bind immutably to specific version hashes; subsequent modifications invalidate prior approval and require renewed sign-off.

5. Marketing & Performance Disclaimers

While we apply industry best practices to all marketing and creative campaigns, [COMPANY LEGAL NAME] DOES NOT GUARANTEE SPECIFIC ORGANIC SEARCH RANKINGS, ALGORITHM PLACEMENTS, FOLLOWER COUNTS, OR REVENUE OUTCOMES. Third-party advertising platforms (e.g., Google, Meta) maintain proprietary algorithms and independent policy requirements outside our direct control.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [COMPANY LEGAL NAME], ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM. OUR TOTAL AGGREGATE LIABILITY SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [GOVERNING JURISDICTION / COUNTRY, e.g., India / State of Delaware], without regard to conflict of law principles. Any legal suit, action, or proceeding shall be instituted exclusively in the courts located in [COURT JURISDICTION / CITY].

8. Contact Information

For questions or legal notices regarding these Terms, please contact: